Questions, answered

Straight answers from a shop that actually installs this stuff.

Are these genuine Rough Country parts?+

Yes. NCR Performance is an authorized Rough Country dealer. Every part ships brand new in Rough Country packaging with the full manufacturer warranty — no gray-market or knock-off parts, ever.

How fast does it ship?+

Most in-stock parts ship warehouse-direct within 1–2 business days, straight from Rough Country's distribution centers to your door. Big items like full lift kits ship freight and take a little longer.

What if I order the wrong part?+

Call us before you order and we'll confirm fitment for free — 435-229-7512. Our techs install this stuff every day, so we know what actually fits. If something does arrive wrong, we'll make it right.

Do you install what I buy?+

Absolutely. We're a real shop at 446 N Park St, Suite E, St. George. Buy your parts here and we'll bolt them on — lift kits, leveling kits, wheels and tires, bumpers, lighting. Call for an install quote.

Is there a warranty?+

Rough Country backs their suspension products with a Lifetime Replacement Warranty. Keep your receipt and we'll help you handle any claim.

Can I pay online?+

Yes. Add what you want to your cart and check out with any major card. Payments run on Square — the same processor we use at the shop counter — so your card details never touch our site. Shipping is free, and we only add sales tax on orders shipping inside Utah.